Innovative Energy Pvt. Ltd. is an energy-efficient product and solutions provider. It provides comprehensive energy-efficient solutions and technologies that deliver the most financially compelling, environmentally beneficial and power effective outcomes possible for our customers. Our comprehensive approach unifies state of the art technology, capital apprehension, and operational essentials to create dominant solutions which prove to be competitively advantageous for our customers. Innovative Energy Pvt. Ltd. provides a full spectrum of solutions for all your energy needs through our impeccably experienced and well knowledgeable team. Our ardent understanding of the marketplace helps our customers make sound business decisions when undertaking their energy management plans. Innovative Energy Pvt. Ltd. exceeds customer expectations by delivering solutions that are efficient, economical and environmentally sound with integrity and excellence.
Job Position : Electrical Overseer
- job position
- : Electrical Overseer
- job location
- : Kathmandu
- no. of vacancies
- : 2
- experience
- : 1 year or more
- job category
- : Construction/Engineering/Architects
- job type
- : Full Time
- salary
- : Negotiable
- educational qualification
- : Diploma in Electrical Engineering
- posted date
- : 2015-08-19
- expiry date
- : 2015-08-29
- days left
- : 10 days left
- JOB DESCRIPTION
-
:
Job Description:
- Directly interface the Clients
- Provide on-site Technical Product Installation & Support
- Provide Customer Support.
- Develops & deploy quality Support system including preventive maintenance & scheduled service.
- Develop Service contracts, Renewal of Contract. Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.
- Maintaining customer service logs and internal service records.
- Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
- Identifies, analyzes & repairs product failures, order replacement as required.
- Quality inventory Management.
- Provide Technical product training & basic user functionality training to Clients.
- Provide ongoing training to improve competencies of the technical staff.
- Work closely with technical staffs to implement appropriate policies to manage work flow & communication.
- Ensure & prepare the technical issues/ product feedback are timely prepared.
- Interact with Customer support, Sales & Senior management to continually evaluate & improve the product support solutions channel & strategy.
- JOB SPECIFICATIONS
-
:
Job Specification:
- Ability to lead by Example.
- Understanding of corporate culture, work ethics,
- Understanding of providing quality service to customers in all assigned tasks upholding the company’s values.
- Understanding of Customer expectation, post sales service & urgency to handle customer query on time.
- Expertise in technical troubleshooting & reverse engineering abilities
- Strong interpersonal & leadership skills supported by strong analytical, problem solving & negotiating skills
- Creative thinker, possess “Positive & Can do attitude”
- Energetic & passionate about high tech product
- Self-motivated & demonstrating sense of urgency with flexible work hours
- Team player, SMART goal oriented & self-management/ team Management under corporate culture.
- Commercially Aware, Analytical, factual Decision Maker,
- Excellent communication(Verbal & written) skills
- Willingness to travel as & when required
This job will expire in 10 Days
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Innovative Energy Pvt. Ltd.
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this job will expire after 10 days
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