Team Quest Pvt. Ltd. the brand owner of QFX Cinemas, a quality driven and innovative management group is a modern Nepali investment and management company. It is 150-people strong today, carefully selected and forged into a dynamic team in the pursuit of a common vision of growth and business-portfolio diversification.
We are coming up with exclusive QFX multiplex located in the heart of Patan and are seeking passionate candidates for the mentioned position:
Job Position : Duty Officer
- job position
- : Duty Officer
- job location
- : Lalitpur
- no. of vacancies
- : 1
- experience
- : 2-3 years
- job category
- : Hospitality
- job type
- : Full Time
- job level
- : Mid Level
- salary
- : 20000
- educational qualification
- : Bachelor in Hotel/Hospitality Management
- posted date
- : 2015-09-25
- expiry date
- : 2015-10-02
- days left
- : 6 days left
- JOB DESCRIPTION
-
:
Client Service
- Handling customer queries, complaints and record feedback.
- Ensuring hygiene and cleanliness in all public and back office areas.
- Managing appropriate display of all food and beverage items.
- Monitoring staff customer interaction to ensure consistency and quality.
Hygiene
- Maintaining personal hygiene of the employee.
- Maintaining the counter hygiene
Stock Purchase
- Maintaining received record (food items, ticket rolls, bakery items, beverages, diesel and other day to day requirements)
- Identifying goods required for purchase every Tuesday/Wednesday from all unit.
- Preparing advance request as required
- Sending for necessary shopping as required.
- Providing goods to requested units.
Staff Schedule
- Developing, implementing and following up duty rooster.
- Rotating staffs as per requirements and need.
- Keeping track of Maintenance record in the log book
- Monitoring facility staffs (G4S and Garud) regarding timings and performance
Customer Service
- Guiding all unit staffs in dealing customers nicely.
- Supervising, monitoring and changing publicity materials
- Recording performance evaluation of individual staffs and reporting to the Manager
- Maintaining Log book for everyday tasks and handing over to next Duty Officer.
Food & Beverage (F&B) Unit
- Looking after and maintaining the quality of F&B in general and coffee standardization especially.
- Supervising and maintaining food stock.
- Maintaining proper display for every show.
- Preparing sales report (sales report format) and submitting to Accounts also submitting sales summary to the Manager everyday through email.
- Resolving issues aroused in F&B unit and recording the issues.
- Identifying staff requirement in the F&B Unit in weekly basis.
Ticketing Unit
- Every day cash collection from Sr. Associate in Ticketing Unit (may be after every show)
- Receiving and verifying Refunded tickets and reporting to the Manager.
- Identifying cash short and the reasons and Informing to the Manager
- Resolving issues aroused in ticket counter and recording the issues.
- JOB SPECIFICATIONS
-
:
- At least Bachelors or equivalent from any background.(Hospitality/Hotel Management will be given preferences)
- Young, energetic and dynamic and capacity to lead.
- Basic Computer literate in MS-Word, MS-Excel, general application of internet, etc.
- Communication skills (Written, Oral) in both Nepali and English.
- Should be able to work under pressure
- Ladies will be given preference
This job will expire in 6 Days
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- Only shortlisted candidates will be called for the further selection process(es).
- The organization reserve the right to reject any/all applications without assigning any reason whatever.
- Canvassing at any stage of the processes shall lead to automatic disqualification.
QFX Cinemas
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this job will expire after 6 days
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